1. Introduction

At Rebooker ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

• Account Information: Email address, username, and password when you create an account
• Contact Information: Name, email address when you contact us for support
• Files: E-books and documents you upload for conversion or editing
• Preferences: Settings and preferences you configure in our service

2.2 Information Collected Automatically

When you use our service, we may automatically collect certain information, including:

• Usage Data: Information about how you use our website and services
• Device Information: Information about your device, browser type, operating system
• Log Data: IP address, access times, pages viewed, and referring websites
• Cookies and Tracking: Data collected through cookies and similar technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

4. File Processing and Storage

4.1 Temporary Processing

Files you upload for conversion or editing are:

• Processed on our secure servers
• Temporarily stored only for the duration of processing
• Automatically deleted after processing is complete
• Not accessed by our staff except for technical support purposes

4.2 File Security

We implement appropriate security measures to protect your files during processing, including encryption in transit and secure server infrastructure.

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and services, such as:

• Cloud hosting services
• Analytics services (Google Analytics)
• Customer support tools

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.

6.1 Types of Cookies

• Essential Cookies: Necessary for basic website functionality
• Analytics Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure server infrastructure and monitoring

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

8.1 Access and Control

You have the right to:

• Access the personal information we hold about you
• Update or correct inaccurate information
• Delete your account and associated data
• Object to or restrict certain processing of your data

8.2 Cookie Management

You can control cookie settings through your browser preferences or our cookie consent tool. Note that disabling certain cookies may affect website functionality.

8.3 Marketing Communications

You can opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

9. Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy, including:

• Account Data: Until you delete your account or request deletion
• Uploaded Files: Automatically deleted after processing (typically within 24 hours)
• Usage Data: Retained for analytical purposes for up to 2 years
• Legal Requirements: As required by applicable law

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are made in accordance with applicable data protection laws and implement appropriate safeguards.

11. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Website: rebooker.com
• Support: Help Center